General

You can place an order by selecting the desired product, adding it to your cart, and proceeding to checkout. Fill in your details and make the payment to complete the order.

Orders are typically shipped within 3 to 5 business days. Delivery times may vary based on your location and the courier service.

Yes, cancellations are allowed within 3 to 5 days of placing the order, provided it hasn’t been shipped. Please contact our support team for assistance.

Account

While you can checkout as a guest, we recommend creating an account for a better shopping experience, order tracking, and faster checkout in the future.

Click on the “Forgot Password” link on the login page. You’ll receive a reset link via email.

Log into your account, go to “My Profile,” and update your contact or shipping details as needed.

Please send us a request at info@placementwalla.com. We’ll verify your details and process your request.

Payment

We accept all major credit/debit cards, UPI, net banking, and mobile wallets via our secure Razorpay payment gateway.

Yes, we use Razorpay, a trusted and PCI-DSS-compliant payment gateway, to ensure secure and encrypted transactions.

Please contact us with your payment reference ID. We’ll verify and get back to you promptly.

Currently, we do not support Cash on Delivery. All payments must be made online via secure methods.

In case of a payment failure, please try again or use a different payment method. If the amount was debited but the order wasn’t placed, contact us for a quick resolution.

Other

If your order is damaged or defective, contact our Customer Service within 3 to 5 days of delivery. We’ll review and process a refund or replacement.

If eligible, refunds will be processed within 3 to 5 business days to your original payment method.

You can reach us via:
📧 Email: info@placementwalla.com
📞 Phone: +91 9749277688