At PlacementWalla, customer satisfaction is our top priority. We understand that sometimes plans change, and we aim to support our customers as much as possible. Below is our cancellation and refund policy:

Order Cancellation Policy

• Cancellations are accepted only if requested within 3 to 5 days of placing the order.
• If your order has already been processed or shipped by the vendor/merchant, we may not be able to cancel it.
• Perishable products such as flowers, food items, or other consumables cannot be cancelled once ordered.

Damaged or Defective Products

• If you receive a damaged or defective product, please report it to our Customer Service Team within 3 to 5 days of delivery.
• The item will be inspected by the merchant/vendor. Once verified, a refund or replacement will be processed.
• For any item with a manufacturer’s warranty, please contact the manufacturer directly.

Wrong Product or Not as Expected

• If you believe the product received is not as shown on our website or does not meet your expectations, please inform our Customer Service Team within 3 to 5 days of delivery.
• Our team will review your complaint and take a suitable action (refund or replacement).

Refund Policy

• If a refund is approved, it will be processed within 3 to 5 working days.
• The amount will be refunded to the original payment method used during the purchase.

Need Help?

For any queries regarding cancellations, returns, or refunds, feel free to reach out to our support team:

📧 Email: support@placementwalla.com
📞 Phone: 9749277688
🕒 Working Hours: 9am to 9pm [Monday – Saturday]

Note: This policy is subject to change without prior notice. Please review this page regularly for any updates.